Shipping and Processing

Shipping & Processing


Processing Times


Bowls, Cookie Cutters & Name Signs: 1–10 business days (made to order)


Apparel (T-shirts, Sweaters, Hoodies): 3–7 business days (embroidered/made to order)

 Business days are Monday–Friday (no weekends or public holidays).

 

Delivery Timeframes (after dispatch)

Australia (Domestic)

Standard: 2–6 business days

Express: 1–4 business days

International

Region Standard Express

USA 6–10 business days 3–6 business days

UK 7–14 business days 3–5 business days

New Zealand 5–10 business days 3–6 business days

Europe 5–10 business days 3–6 business days


Timeframes are estimates from our carriers and can vary due to customs, local delivery conditions, and peak seasons.



Apparel Shipping


T-shirts, Hoodies & Sweaters are shipped separately from our manufacturer in China.


Delivery times for apparel may vary slightly by region, typically:

Standard International: 7–15 business days

Express International: 5–10 business days

 

You’ll receive separate tracking numbers if your order includes both 3D-printed items and apparel.



Customs, Duties & Taxes


International customers: Your order may be subject to customs or import fees set by your country.


USA customers: We cover applicable tariff costs to prevent hold-ups at customs and ensure smooth delivery.

 

Split Shipments


To get your goodies to you faster, apparel items will ship directly from our manufacturer in China, while 3D-printed items ship from Australia. Tracking is provided for each shipment.

 

Address Issues & Delivery Attempts


Please double-check your shipping address at checkout. We can’t reroute parcels once shipped.


If a parcel is returned to us due to an incorrect or unclaimed address, re-shipping costs will apply.


 

Delays & Peak Periods


During sales, holidays, or carrier disruptions, processing and delivery may take longer. We’ll keep you updated if we spot any significant delays.

 

Need Help?


Questions about your order or shipping? Contact us anytime—we’re happy to help.